What is Broadcast SMS?
Broadcast SMS, also known as mass text messaging, is the process of sending a text message to a large number of recipients simultaneously.
The process is simple. Create your list, write your message, and hit send.
Example use cases for broadcast SMS include sending appointment reminders to patients, notifying customers of exclusive promotions, providing campus-wide updates to university students, sending out-of-office text alerts to employees, and providing quick and efficient customer service updates.
Connect with your customers through the channels they prefer. By implementing broadcast SMS, you will build stronger digital relationships, increase customer satisfaction, and improve overall engagement with your brand.
Numbers Don’t Lie
98% of texts get seen by the recipient.
When you consider almost all emails go straight to the trash and don’t get opened, it’s no wonder text messaging has become such a critical component of outbound. Pairing up SMS and phone calls bring you the best chances of connecting with your ideal customers for increased callbacks, replies, and conversions.
AutoReach’s Broadcast SMS Features
Message Templates
Create customized message templates that use dynamic fields straight from your CRM or contact record. Share templates across your whole team.Schedule Delivery
Schedule your message to be delivered anytime in the future. This allows you to test and optimize different delivery times to get the best results possible.CRM Integrations
By integrating into the world’s leading CRMs like Salesforce, Hubspot, Zoho, and Dynamics, we help you connect and engage with your audience.
All Broadcast SMS Features
Check out all our broadcast SMS features
Message Templates
Schedule Delivery
List Management
Custom fields
Campaign Management
APIs
Analytics
CRM Integrations
Automated Sending
Conversation Routing
Empower Your Outbound Team
Dialer Text Messaging Campaign Management AutoReach CRM Insights & Reporting Chrome Extension
Make more calls, faster.
Predictive, progressive, parallel, power, preview or blended dialing modes give you the flexibility to run your outbound team efficiently.
Power dialer & predictive dialer modes enable reps to have more live conversations and eliminate the manual steps between calls.
More conversations across channels
Cadence SMS allows you to automatically trigger text messages after phones calls or as the next step in the cadence.
Broadcast SMS allows you to send a text message to a large number of recipients simultaneously.
Plan, execute, and track your campaigns
Eliminate soul-sucking workflows forever. Blend phone, and SMS for a streamlined omni-channel outreach. From cadence building to list distribution, reps get more success from every campaign.
Insights that drive performance
Manage and sync your contact lists effortlessly with any of leading CRM platforms like Salesforce, Hubspot, Zoho, and more... Use the AutoReach CRM to create dynamic lists to contact the right people at the right time.
Insights that drive results
Custom reporting provides a 360-degree view of your outbound campaigns, allowing leaders to analyze performance in detail, visualize trends, and compare results against goals.
Live leaderboards create healthy competition and give managers they insights they need to coach their team. Best-time-to-call dashboards give your reps the best chance of connecting with your buyers.
Find Numbers. Start Calling.
Save yourself the pain of copy and pasting, editing spreadsheets, and validating numbers.
The fastest way to find phone numbers and start calling so you can close more deals.
Connect with the tools you rely on every day
Industry Leading Telephony Partners
Frequently Asked Questions (FAQs)
What is broadcast messaging?
Broadcast messaging is the process of sending a message to a large contact list. As long as the recipient consents to receiving a text broadcast, similar to how they would sign up for a company’s marketing newsletter, the message will end up in their inbox like any other text.
How much does each text message cost?
That depends on the rate you have set up with your telephony provider.
Do contacts need to reach certain enrollment criteria?
If someone had opted-in to receive messages from you, then you are able to send them text messages.
What's the difference between a group text and a broadcast text?
Group texts are all sent and received within the same message chain. Individuals in a group text can read all of the messages sent to each person, while an SMS broadcast starts separate message chains between your company and each individual. Nobody can see what’s been said except you and the recipient.
How do notifications work?
You will receive text notifications in your inbox and you can respond directly to the customer.
Can I send Emojis?
Of course you can 😉
Will AutoReach replace my phone system?
AutoReach supplements your existing phone system through our integrations with leading telephony providers.
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